Utilizing Issues tools of ACC to replace Whatsapp and Excel | Presentation
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MAKE THE FUTURE OF RAIL
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How VolkerRail Enhances Organizational Efficiency Using Autodesk Construction Cloud with a focus on the Issues tool
Tijm de Vries Duncan Maagdenberg
Speaker
BIM Manager
Tijm de Vries
• Real-Time collaboration and transparency • Explore how real-time collaboration and transparency across all teams have
been enhanced through ACC’s central issue tracking, leading to better decision-making and accountability.
• Process optimization with ACC • Learn how ACC has helped optimize processes at every stage, reducing errors
and delays.
• Solving the challenge of issue tracking • Discover how Autodesk Construction Cloud (ACC) has streamlined the tracking
of issues (restpunten) and improved overall efficiency across VolkerRail.
• Organization-wide impact • See how the adoption of ACC has influenced not just project execution, but
departments across the company.
Exploring the impact of ACC: Key themes and takeaways
3
"ACC helps VolkerRail transition from fragmented
tools to a centralized platform, driving consistency
and better decision-making across departments."
4
5
Digitalization in VolkerRail consisting of BIM, Data science and programming teams.
Digitalization and data management constantly gaining importance
6
Speaker
BIM Coördinator
Duncan Maagdenberg
• Centralized platform • ACC serves as the backbone of our CDE,
providing a single source of truth for all project data.
• Real-time collaboration • Departments and sub-contractors now have
access to up-to-date project information and can collaborate in real-time.
• Improved data accessibility • Team members, both internal and external,
can access the data they need in real-time, enhancing communication and project efficiency.
• Standardized workflows • Workflows that align with ISO19650, ensuring
consistency across our projects.
ACC (Autodesk Construction Cloud) as part of our Common data envoronment
8
• Centralized document management • Drawings and models, centrally stored in
ACC, accessible for all teams.
• Version control and updates • Teams always have access to the most
recent versions.
• Ensuring data integrity • By keeping track of changes and logging
updates
Centralized document management and version control
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Streamlined approvals and enhanced collaboration
• Streamlined approval workflows • Reducing delays and ensuring that
updates are reviewed and approved efficiently.
• Collaboration across teams • With shared access to models and
drawings, reducing bottlenecks.
• Risk mitigation • By having a central location for document
management with approvals, risks due to incorrect versions and lost data are decreased.
10
Leveraging ISO19650 principles across VolkerRail
• Compliance with Industry standards
• ACC helps us adhere to ISO19650 principles for information management.
• Consistent data structures • ACC supports structured
workflows that comply with ISO19650.
• Improved data governance • We have better control over our
data and can ensure it meets industry standards.
11
[Simplification of our document flow within ACC]
Issue tracking before ACC/BIM360
Issue tracking before ACC/BIM360
13
Before:
With ACC:
• Lack of clarity in documentation • “It was less clear because all the information had
to be written down in text without GPS locations or markers on drawings.”
• Lack of information on issues • “Photos shared through WhatsApp made it hard
to find their locations.”
• Challenges with adding photos • "Adding multiple photos in a Word document
was possible, but it sometimes caused issues like photos jumping to the next page, making it difficult to see which photo corresponded to which text, had to be manually fixed which took a lot of time"
• Difficulty in selecting and filtering • "It was hard to select and filter specific work
areas or disciplines. This led to long lists in PDF format where we couldn’t filter or sort."
• Complicated status updates • "Giving status updates and seeing what was still
open was more difficult, but now with the Issues Tool, it’s much easier."
14
Issue tracking before ACC/BIM360
• Consistency across the organization
• No information loss
• Accessible for all parties involved (Internal/External)
• Always accessible
• Quick and easy to use
• Flexible reporting
• Traceable activity for each issue
Why we chose ACC’s issues tool
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Open website or
app
Navigate to drawing/use
GPS and create issue
Pass issue to foreman
Resolve issue and
adjust status
Issue overview, follow up, and make
report
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Improving our reporting capabilities
Online overview
Filters Photo’s
Details such as; location, owner
date and link to drawing
Design, status and overview of
issues
PDF Reports
Adoption of mobile tools
• Gathering initial means of issue tracking
• Exploring the possibilities within ACC
• Initial testing and learning the tools
• Selecting relevant project with team with early adopters
• Sessions with early adopters • Preparing the Issue tool for the project
• Teaching the app
• Easy step-by-step tutorial for outside use
• Field tests on projects
• Evaluation of results
• Fine-tuning the templates
• Enable on all project
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[Tutorial step 4 (of 5 steps)]
What our users are saying – Planners • Improved Workflow
• "Previously, we had to manage massive Excel files and various WhatsApp groups, which often led to confusion and inefficiency. With Autodesk’s Issues Tool, the process has become much more streamlined and organized."
• Efficiency and Ease of Use
• "The Issues Tool is very user-friendly compared to our old methods. It’s far more efficient and eliminates the need to constantly exchange lists in different platforms."
• Positive Experience
• "Our team wouldn’t want to work any other way now. The tool makes our work significantly clearer and more efficient."
• Flexibility and Adaptability
• "Setting up the tool doesn’t take much time, and it can easily be tailored to the specific needs of each project. In later stages it saves so much time."
19
What our users are saying – Controllers
• Process Fragmentation
• "The process used to be highly fragmented. Some tasks were managed via WhatsApp groups, others through Excel, and everything had to be manually tracked. Now, everything is centrally managed in ACC, improving information consistency and accessibility."
• Efficiency in Information Transfer
• "The tool ensures that the project manager is informed about issues that impact the handover documentation, aiding in planning and communication with the client."
• Project Management Support
• "The tool supports the formal submission of issues to the client, which is a crucial step in the project management process."
• User-Friendliness
• "The tool makes it easier to track and manage issues, increasing the overall efficiency of the project team."
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What our users are saying – Foreman
• Efficiency and Clarity:
• "The Issues Tool provides a much clearer way to manage issues, with the ability to add GPS locations and photos directly."
• Reduced Extra Work:
• "Using the Issues Tool minimizes extra work since all information is entered into the system and visible to everyone as soon as an issue is closed."
• Improved Reporting:
• "With the Issues Tool, we can generate detailed reports that not only show the status of issues but also include photos and locations, greatly improving communication with ProRail."
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Opportunities for further optimization
• Feedback for development of the platform
• Autodesk gathers customer feedback through the Voice of Customer. Development roadmap is made accordingly.
• GPS-location in reports
• Customizable frontpages and table of contents
• To make the documents in line with the requirements of clients.
• Usability in bad weather
22
• Time saved • Planners, about 40% on managing issues (around 2 hours
saved per week)
• Controllers and planners, about 90% on reporting, (2 hours → 10 minutes)
• Foreman, about 50% per issue found
• Better decision-making
• Feedback from teams across the organization
• Relevant information directly presented to whomever needs it
• Drastic reduction of fail-chances due to “lost” information
Results and impact
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•We have streamlined our workflows, improved collaboration, and enhanced efficiency across our projects and organization.
•Users have reported increased clarity, reduced administrative work, and better information management thanks to ACC’s Issues Tool.
•Exploring additional features and integrations to maximize the value of ACC.
Conclusions and what’s next?
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Drawings
PhotosDocuments
Models
Cost Items
Videos
Assets
Conclusions and what’s next?
• ISO19650 certified
• Further integration of our various platforms – ACC, GIS, SPO, Relatics, etc.
• Standard on projects
• 4D planning
• Project planning
• Forms
• Quality management
• Digital twin?
25
Q&A
Thank you!
BIM-Manager
Tijm.de.Vries@VolkerRail.nl
www.VolkerRail.nl
Tijm de Vries BIM-Coördinator
Duncan Maagdenberg
Duncan.Maagdenberg@VolkerRail.nl
Introductie Folie 1: How VolkerRail Enhances Organizational Efficiency Using Autodesk Construction Cloud with a focus on the Issues tool Folie 2: Speaker Folie 3: Exploring the impact of ACC: Key themes and takeaways
Introduction Folie 4 Folie 5 Folie 6: Digitalization and data management constantly gaining importance Folie 7: Speaker
Challenges before introducing ACC Folie 8: ACC (Autodesk Construction Cloud) as part of our Common data envoronment
Drawing and model management in construction phase Folie 9: Centralized document management and version control Folie 10: Streamlined approvals and enhanced collaboration
ISO19650 and project standards Folie 11: Leveraging ISO19650 principles across VolkerRail
The old way of issue tracking Folie 12: Issue tracking before ACC/BIM360 Folie 13: Issue tracking before ACC/BIM360 Folie 14: Issue tracking before ACC/BIM360 Folie 15: Why we chose ACC’s issues tool
Use of the mobile app and Issues feature Folie 16 Folie 17: Improving our reporting capabilities Folie 18: Adoption of mobile tools Folie 19: What our users are saying – Planners Folie 20: What our users are saying – Controllers Folie 21: What our users are saying – Foreman Folie 22: Opportunities for further optimization
Results and impact Folie 23: Results and impact
Conclusion and future steps Folie 24: Conclusions and what’s next? Folie 25: Conclusions and what’s next? Folie 26: Q&A Folie 27: Thank you!