NA ABM Q3 Plan

© 2023 Autodesk. All rights reserved.
Account Based Marketing in NA
Sep 2023
Caroline Potter, NA ABM EMEA
FY24 ABM Plan Q3
Agenda
1 Campaigns Q3 upcoming
2
3 1:1 Accounts
Key Events – AU, Rail Summit
1:1 ABM priorities FY24
1-1 Accounts (23 accounts in total across EMEA NA)
1: 1 plans ongoing.
o Activities aligned with key objectives for the account
KPIs and metrics established in line with Account objectives
100% Coverage across all NA Ensure coverage across the whole portfolio through:
• Incorporation of NA into relevant 1:Few and 1:Many campaigns
• Global and Local events –Rail Summit, AU etc (Work together to optimise our engagement during and post event to ensure we generate expansion actions/new opportunities)
FY 24 – Q3 Campaigns
Sustainability Continue the campaign that launched in Q2 (Impact Report)
CDE Continue to nurture leads generated in Q2
Fusion (NEW) Grow Fusion users from 1K to 3K users in EMEA
INFRA (NEW) Rail, Water Solutions and Roads & Highways
Participation in other relevant events/campaigns in collaboration with MME
Balfour Beatty – Eiffage - Unilever – VINCI - Hitachi Energy – ABB – Aru- Skanska - IKEA, Umdausch - Deutsche Bahn – Sweco – Geely – Bosch – IDOM – Bougyues – Stellantis – Ramboll – MEF- Volker Wessels – Volkswagon –AFRY – Strabag
© 2023 Autodesk. All rights reserved.
CAMPAIGNS Continuing Q2 into Q3 – CDE, Fusion, Sustainability
NEW in Q3:
Infrastructure Rail, Water Solutions, Roads & Highways)
Specific focus domain campaigns
Collaboration workflow
1 2 3 4 5
Alignment on Campaign Details
Internal Communication on Campaign
Campaign Execution
Internal Status update on campaign
Final internal review of campaign
ABM to provide:
Proposal for campaign
Messaging/content for the campaign
EASE/ABM/NBR/EXR:
To align KPI’s/Objectives based on KPI proposal
ABM to inform about the next execution steps. e.g.:
Final communication of assets
Guidance on follow-up
Final planned timeframe etc.
Sales Enablement where relevant organized by NBR/ABM leadership
ABM to handover leads to NBR* & sales dev lead to upload to salesforce
ABM/Inside Sales to review regularly that leads are qualified.
Number & quality of leads
Campaign awareness results (KPI)
Alignment on any adjustment needed based on the results
Sharing the results & learnings based on the KPIs aligned in step 1 between ABM Manager/NBR/EASE leadership
+ all sales teams + Senior leadership sales team (template/quarterly/ monthly)
Input into nexdt steps for leads/expansion actions generated.
NBR to qualify all leads:
Within 2-5 working days (1st
push); 2nd & 3rd push (within 2 weeks)
2 weeks deadline to “close” or handover leads
3 weeks before start 10 days before start Right after start 20 days after start 3-4 weeks after end
Note: Change from Q2 All inbound leads/opportunities to be qualified by NBR team.
CDE CAMPAIGN
It is a common process underpinned by a technical solution where project information is stored
• Improves collaboration between project members
• Reduces mistakes
• Avoids duplication of effort • Digital delivery proven to save up to 25% of project
costs • Supports data continuity in a common data platform,
allowing easy transfer of information and integration of project workflows from design to construction
Data at the Centre: Connection of design & make data with other data
Platform: Bringing Data together & creating bespoke data functional applications
Vision/Messaging
What does CDE bring to the customer? • 200+ leads received to date
• Social selling campaign
• Continuing LinkedIn advertising until mid June
• Top engaged titles (Sr Director, BIM Managers, Project Managers
• Top engaged Accounts (Strabag, Mott McDonald, Balfour Beatty, AFRY, BAE Systems)
Objectives:
• Increase awareness and understanding of the benefits of CDE among target accounts
• Focus on how it simplifies connection and functionality with multiple software vendors
: 2 whitepapers relaunch “Connected Data Environment for Digital Twin” and “Manage project information by Implementing ISO 19650”
Target: 70 accounts
ABM NA campaigns Q3
Sustainability FUSION INFRASTRUCTURE
Objective: • Continue to position
Autodesk as a key thought leader in this space
• Develop relationship/engagement with key senior leaders
How? Leverage the content that has been created (Impact Report FY 23 etc)
Channels: Paid social, linkedin and media partnerships Target: All relevant NA execs in Sustainability
Timing:Sep/Oct/Nov
EMEA initiative • Continue to position
Autodesk as key player in INFRASTRUCTURE
Focus • Rail • Water Solutions • Roads & Highways
Target: All relevant NA’s and select 1:1 accounts
Launch date: Mid Sep
Objective: Grow number of Fusion users from 1K -3K by end FY24. Optimise current users by promoting Fusion extensions
Channels: Paid social, linkedin and media partnerships
Target: All relevant NA
Timing Launch : Sep/Oct
NEW
+ Alignment/collaboration with ACS Marketing team
• Participation in 1:1 and other relevant 1:Few campaigns with MMA
• Collaboration with ACS Marketing team, Innovyze, Forma and Industry leads
• Ongoing
Why EBA awareness?
The EBA is an agreement between the customer and Autodesk that delivers value to customers beyond access to software
• Increased token consumption
• New product adoption
• Increased accelerator requests
• Increased consulting requests
• Increased customer engagement• Dedicated customer team • Additional resources to enable customer
success
• Extended Technical Support
• Training and consulting resources
• Extended Access to software and solutions
What does EBA bring to the customer?
What is in it for us?
Why Sustainability? Support customers’ sustainability initiatives, discuss Autodesk’s leadership in sustainability and expect to win....with sustainability
Leverage content that has been created or is due to be released in the year as well as key highlights (e.g. Project Rodin/Impact Report/AU/COP 28)
Build campaign foundations for a consistent and long-term approach within the accounts
Why
How
Expected Outcomes
• Awareness of Autodesk and our capabilities in this area
• New contacts
• Executive engagement
• Increased token consumption and consulting requests linked to Sustainability opportunities
Key executives in both ESG and Business divisions in Named Accounts EMEA
Who
Campaign since July
Folloze boards (customer facing) Corporate ESG Business Lines
Targeted email awareness send-out via database Paid Social (Linkedin) 3rd party events Media Partnerships, PR (October) Sales Enablement training – Stage 1 completed Call to Action – call with Leo Li
.
FUSION Campaign
Objectives
Fusion 360 is a cloud-based 3D modeling, CAD, CAM, CAE, and PCB software platform for professional product design and manufacturing
▪ Grow number of users from 1K to 3K FY24 ▪ Position Fusion as a corporate tool/solution ▪ Grow existing base through using extensions ▪ Acquire new users in existing customers (NA)
Target Regions
▪ EMEA
Target Audience Segments
▪ D&M and Auto ▪ R&D Audience ▪ Manufacturing equipment dept
• Easy to use and implement • Future of manufacturing • Attracts new talent (also used by University students) • For customers using multiple tools, Fusion can help to
access the information from one platform – runs the design process from one platform from beginning to the end.
• Quality – prototype and fabricate quickly without sacrificing quality
• Generative design can reduce costs (reduce amount of materials used
Why Fusion for R&D audience
Why Fusion for Manufacturing equipment dept?
• Increase productivity and efficiency • Reduce costs and lead time for fixtures, spare parts and
tools (not the moulds) • Collaboration • Integrate Sustainability messaging into both audiences.
Objective: Grow users from 1K users in EMEA to 3K users.
FUSION – Campaign Live since Sept
Target Audience: R& D Audience and “Shop Floor” audience in all NA Target Accounts: All NA (including existing customers) Assets: New landing page highlighting benefits of Fusion AND Fusion webinar series for existing uers Call to action: Sign up for webinar series OR download a trial if new user
Fusion 360 Extension Webinar Series (autodesk.com) – 11 webinars available
Fusion 360 (autodesk.com)
https://www.autodesk.com/campaigns/fusion-extension-series https://www.autodesk.com/campaigns/fusion-extension-series https://www.autodesk.com/campaigns/fusion-360
© 2023 Autodesk. All rights reserved.
New 1:Few Campaigns –Q3
RAIL Water Solutions Roads & Highways
Autodesk named accounts “win in infra”
The purpose of the following ABM plan will focus on doubling the INFRA pipeline and will contribute to 3-year objective.
YEAR 1
YEAR 2
Objective
X2 expansion pipeline value
FY24 short-term demand generation plan
Increase infra expansion token pipeline
YEAR 3
Objective
+60% growth token consumption
Define a multi-journey plan
Long-term infra growth in NA EMEA
INFRASTRUCTURE
Objectives
Target Regions
▪ All EMEA
Target Audience Segments
▪ D&M and Auto ▪ R&D Audience ▪ Manufacturing equipment dept
▪ Increase Expansion Pipeline (double by end FY 24)
▪ Adoption of Civil 3D and IFC 4.3 ▪ Strengthen Position in Rail Sector
Focus Areas as agreed by core group:
RAIL: (Launch mid Sept) Water Solutions: (Launch mid Oct) Roads & Highways: (Launch end Oct)
Campaign Overview • Lead the rail industry with tailored solutions and
expertise. • Drive adoption of IFC 4.3 for enhanced collaboration
and industry standards. • Promote efficient infrastructure design with Civil 3D
and Country Kits. • Optimize water management practices with Autodesk
solutions. • Engage target audience through digital channels and
industry events for maximum impact.
• Timing (Mid September to end Nov 2023)
RAIL –Key Messaging
Value proposition
Enhanced collaboration & efficiency
Meet design standards confidently
Faster design, lower risk
Seamless data handover
Team coordination challenges: Difficulty aligning multi-disciplinary teams, leading
to project inefficiencies.
Design standard compliance: Struggling to meet evolving design standards while staying technologically advanced.
Slow design timelines: Lengthy design processes causing delays and potential rework.
Complex data handover: Difficulty in seamlessly sharing data among stakeholders, hampering project coordination.
Rail transformation challenges: Navigating the complexities of rail transformation, from sustainability to capacity increase.
Elevate rail design workflows with BIM & IFC 4.3 capabilities.
Seamlessly connect teams and data from planning to operations.
Drive sustainable growth by modernizing rail infrastructure.
Lead with innovation, efficiency, and safety in a transforming industry.
Embrace the rail sector's digital evolution with BIM, data management, and cloud collaboration.
Gain value through Autodesk rail solutions 2023:
Key pain points:
Rail
Campaign Timing: LIVE (Sep- end Oct) Key Messaging: • Sustainability • Enhanced collaboration and efficiency
Target Audience: All relevant NA (see appendix for list) Content: Leverage Rail summit content on dedicated hub
Channels • Paid media campaign on Linkedin • Social media – interviews with customers
© 2023 Autodesk. All rights reserved.
New Customer facing assets
• VWO • Civil 3D country kits video (available end Sep)
New customer facing assets
To support conversations with customers:
• Brand New video (shorter time) • New customer facing folloze board New video in progress to
promote Civil 3D Country kits
Available end Sept
© 2023 Autodesk. All rights reserved.
Events –Q3/Q4
Rail Summit – Sep 12/13 AU Converge Event (Nordics)
© 2023 Autodesk. All rights reserved.
Autodesk Rail Summit 2023
Innovating Rail for a Greener Future
12 + 13 September 2023
© 2023 Autodesk. All rights reserved.
▪ 162 customers attended
▪ 81 Autodesk
• Over 20 sessions presented that will be shared on a dedicated platform;
• Campaign plan to share this content through paid media campaign
• Interviews took place with key customers during the event which will also be shared widely on social media and other relevant channels
• Rail Community launched with over 200 scanning over the two days.
Rail Summit – top line debrief
For more details on Rail, please ask for Rail campaign deck
New Autodesk online Rail Community
Click to join…
• Launched at the Rail Summit
• Access to a community of rail experts & industry thought leaders
• Peer networking
• Hearing about upcoming rail events
https://bit.ly/railcommunity
https://bit.ly/railcommunity
Sunday, 12th November:
• AU Welcome Reception (General Attendance in Convention Centre)
Monday, 13th November
• Mid-morning: General Session 1 (no conflicting events)
• EMEA Named Account Welcome Reception & Dinner - Mott 32
Tuesday 14th November
o Mid-morning: General Session 2 (minimal conflicting events)
o Global Named Account Reception (Limited food) – Sponsored by Joerg (9 pm – 12 am)
• Tao Nightclub located within the Venetian
Wednesday, 15th November
• Exec Summit
• AU Party
Thursday, 16th November : Check out
AU
• For further information on AU, please see separate slide deck update;
• Visit relevant dashboards • AU newsletters (From Tristan
Jones) • Visit the ABM Hub
ON Site Agenda
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1:1 ABM Accounts
1:1 Account assignments
Caroline Jussa 1:1 ABM Languages: French, English
1:1 Accounts • Bouygues • VINCI • Eiffage • IDOM • +1 TBC Midmarket
Caroline Potter ABM EMEA Lead NA Languages: English
1:1 Accounts • Unilever
Tristan Jones 1:1 ABM Languages: English
1:1 Accounts • Ramboll • Hitachi Energy • IKEA • Arup • Skanska
Markus Khulo 1:1 ABM Languages: German, English
1:1 Accounts • Volkswagen • Umdasch • Strabag • Deutsche Bahn • Stellantis • Bosch
Gabriella Carloni 1:1 ABM Manager Languages: Italian, English
1:1 Accounts • MEF • Balfour Beatty • VolkerWessels
TO BE HIRED 1:1 Middle East & Turkey
Clare Thomas 1:1 ABM Manager Languages: English
Akhil Purohit 1: Few Programmes
CDE, INFRA, RAIL Summit, Folloze boards
1:1 Accounts • Sweco • Afry • ABB • Geely • +1 TBC MM
ON HOLD
© 2023 Autodesk. All rights reserved.
Appendix
RAIL CAMPAIGN - Target accounts
Alstom
John Wood Group
OVE ARUP & Partners International Ltd
Arcadis NV
Systra
SNCF
MOTT Macdonald Group Ltd
Balfour Beatty PLC
Deutsche Bahn AG [GP]
Laing O'Rourke Corp.
SNCB NRC
Egis International
Multiconsult AS
Network Rail
Infrabel SA
Idom SA
Artelia Batiment & Industrie
Grupo Entrecanales (Acciona)
Bouygues Construction
Building Design Partnership
Cowi
Dura Vermeer
Enterprise Generale Leon Grosse
Equans
Multiconsult
OHL
Porr AG
Royal Haskoning DHV
RSK Group
Regie Autonome Des Transports Parisiens
Sacyr Vallehermoso
Saipem
Sener Ingenieria Y Sistemas
Setec Consultants
Stantec
Strabag
Sweco
Skanska
Vinci
Volkerwessels
FCC
Ferrovial
Ferservizi SpA
Galliford Try
Heijmans
Hochtief AG
Implenia AG
Ingerop
Koninklijke Bam Groep Nv
Max Bogl Bauservice
Guillaume
Expand in infrastructure team
Autodesk named accounts “win in infra”
Jaime Herrero NASE
James Austin SE
Daniel Gärtner NASE
Caroline Potter ABM
Jack Aurucci Inside Sales
Dean Franks EASE
Stephane Quinci Tech SE
Guillaume Joubert ISM
Chris Stedman Sales Dev.
Build a team that cares
20 account focus infra-accounts
FY24 demand gen w ABM, IS, EASE+
Increase expansion pipeline
2023 rail summit – 12-13 September, Amsterdam Leverage Rail Summit event to drive engagement / pipeline
pre and post event.
Slide 1: FY24 ABM Plan Q3 Slide 2: Agenda Slide 3: 1:1 ABM priorities FY24 Slide 4: CAMPAIGNS Slide 5: Collaboration workflow Slide 6: CDE CAMPAIGN Slide 7: ABM NA campaigns Q3 Slide 8: Why EBA awareness? Slide 9: Why Sustainability? Slide 10: Campaign since July Slide 11: FUSION Campaign Slide 12: FUSION – Campaign Live since Sept Slide 13: New 1:Few Campaigns –Q3 Slide 14: Autodesk named accounts “win in infra” Slide 15: INFRASTRUCTURE Slide 16: RAIL –Key Messaging Slide 17: Rail Slide 18: New Customer facing assets Slide 19: New customer facing assets Slide 20: Events –Q3/Q4 Slide 21: Autodesk Rail Summit 2023 Slide 22 Slide 23: New Autodesk online Rail Community Slide 24: AU Slide 25: 1:1 ABM Accounts Slide 26: 1:1 Account assignments Slide 27: Appendix Slide 28: RAIL CAMPAIGN - Target accounts Slide 29: Autodesk named accounts “win in infra”