[Research] Digitally transforming the factory lifecycle
A recent Tech-Clarity survey shows that manufacturers commonly miss critical targets including program timelines, project spend, quality, and manufacturing agility goals. These missed targets lead to project delays, budget overruns, higher product costs, and reduced manufacturing flexibility, creating a significant impact on profitability. In this whitepaper, learn what the data shows about how leaders adopt digital tools, collaboration, and integration to outperform the rest.
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2 DIGITALLY TRANSFORMING THE FACTORY LIFECYCLE
Table of Contents
Embrace the Digital Factory 3
The Pace of Change Demands New Approaches 4
Data Challenges 5
Process Challenges 6
The Challenges Impact Business Performance 7
Identifying Best Practices 8
Make Manufacturing Planning a Business Priority 9
Improve Collaboration 10
Leverage Digital Twins 12
Digitally Transform the Factory Lifecycle 13
Integrate Manufacturing Planning Tools 15
Understand the Advantages of Digital Transformation 16
Gain the Business Value of Digital Transformation 17
Conclusions and Next Steps 18
About the Research 19
Acknowledgments 20
PAGE
Recognize the Opportunity to Improve Performance Our recent survey of 180 companies involved in the factory lifecycle shows that manufacturers commonly miss critical targets including program timelines, project spend, quality, and manufacturing agility goals. Missing these targets causes significant business impacts including project delays, budget overruns, higher product cost, and reduced manufacturing flexibility, creating a significant drag on asset utilization, innovation, return on capital, and profitability. The processes manufacturers follow across the lifecycle from facility design through manufacturing operations are ripe for improvement.
Digitally Transform Factory Design and Manufacturing Planning How can companies improve manufacturing and factory planning across the lifecycle from facility design to operations so they can better hit their targets and drive profitability? Our analysis shows that the companies that best meet their project goals, the Top Performers, have digitally transformed. They have adopted digital tools and take a more collaborative, integrated approach across the factory lifecycle. Let’s see how they do that.
Embrace the Digital Factory
3 DIGITALLY TRANSFORMING THE FACTORY LIFECYCLE
Recognize New Change Drivers Before looking at solutions, let’s step back and understand why there is a problem in the first place. Part of the reason companies miss their factory design and manufacturing planning targets is increased complexity. Today’s business environment, products, supply chains, and manufacturing processes are evolving and are more complex than ever.
Most of the complexity in factory design and manufacturing planning is due to recent industry shifts including increased demand for sustainability, greater product variability, supply chain disruption, new production methods, and increased product complexity. A lot is changing. In fact, over one-third of respondents mention the increased frequency of change as a challenge on its own.
The Pace of Change Demands Innovation and Agility The pace of change isn’t expected to slow down. Manufacturers continue to retool operations to support the shift to improvements like increased automation and further adoption of industrial additive manufacturing. At the same time, they must adapt to continued supply chain disruption and other disruptive forces. These business challenges place a variety of pressures on the factory and the factory lifecycle. Manufacturers must embrace agility and innovation in order to overcome these challenges so they can meet their targets.
4 DIGITALLY TRANSFORMING THE FACTORY LIFECYCLE
The Pace of Change Demands New ApproachesBUSINESS CHALLENGES
37%
47%
49%
51%
57%
58%
Increased frequency of change
Increased product complexity
New production methods
Supply chain challenges
Increased product variability
Increased sustainability demands
Data Challenges
5 DIGITALLY TRANSFORMING THE FACTORY LIFECYCLE
Data Sharing is Hard To address the frequency of change and other business challenges, manufacturers must improve factory design and manufacturing planning performance. But there are obstacles to overcome. The largest challenge, faced by over one-half of companies, is ineffective data sharing. This is likely due to silos of information common in these processes. Disparate teams often have different design tools and data management approaches. This disjointed environment is likely related to another reported challenge, data shared in incompatible formats. Teams that aren’t able to share data are prone to inefficiency and errors that drive up leadtimes, add cost, and negatively impact quality.
Disconnects Hinder Reuse The second most common challenge is the inability to reuse data between steps. This is also likely related to incompatible formats. For example, a company that manages facility design data in BIM may not be able to share and reuse that information downstream for factory line planning, let alone repurpose it to support plant operations. Manufacturers have many data disconnects of this kind in between their design teams over the phases of their factory lifecycles. The inability to reuse data forces engineers to recreate information, opening up further opportunities for lost time, inefficiency, and errors.
DATA CHALLENGES
29%
32%
34%
38%
43%
55%Ineffective data sharing between design / planning steps
Inability to reuse data across design / planning steps
Lack of existing design documentation
Design data stored in incompatible formats
Data is inaccurate or outdated
Hard to visualize data in 3D context for decision-making
Process Challenges
6 DIGITALLY TRANSFORMING THE FACTORY LIFECYCLE
Design Processes are Challenging Beyond data challenges, manufacturers face issues with their business processes for factory design and manufacturing planning. The most common process challenge reported is the overhead of creating physical prototypes. Physical prototypes are time-consuming and costly. Companies that have not adopted digital prototyping across their product and factory lifecycles lose valuable time, money, and resources on these processes.
Process Challenges Impede Effective Communication The next two most commonly reported process challenges involve poor communication between teams, both inside and outside of the organization and upstream and downstream in the lifecycle within the organization. This is clearly related to the underlying data challenges discussed above. Companies need strong communication and collaboration to be agile and innovate.
Process Challenges Lead to Design Problems Another one-third of companies face problems getting manufacturing planning results right. An equal number report they can't find clashes and say that they can’t identify missing manufacturing steps. These are important capabilities to get factory design and manufacturing planning right the first time. Those that uncover these errors later in the lifecycle suffer from higher costs and lost time due to rework.
33%
33%
37%
38%
40%
PROCESS CHALLENGES
Hard to find clashes
Hard to identify missing manufacturing steps
Poor communication between upstream and downstream teams
Poor communication between internal and external teams
Cost and time of physical prototypes
The Challenges Impact Business Performance
Challenges Lead to Consequences The challenges identified result in significant, negative business impacts on the metrics that drive profitability and return on assets. The most common impacts relate to time and cost. Time impacts include project delays, slow time to full production, late product launch, and decreased manufacturing agility. These situations can dramatically impact market share and profitability.
Respondents also report cost-related impacts that effect projects and products. These include budget overruns that impact the product development process as well as high product costs that continues to impact profitability over time.
Challenges Derail Flexibility and Agility On top of time and cost-related impacts, almost one-third of responding companies report a lack of manufacturing flexibility and over one-quarter report a lack of manufacturing agility. Poor flexibility and agility can limit manufacturers from adopting changes to adjust to market opportunities or threats, incorporate new technologies, and continuously improve. These impacts make transforming factory design and manufacturing planning a critical business priority.
Project delays Budget overruns
High product cost
Slow time to full production
Lack of manufacturing
flexibility
Late product launch
Increased downtime
Decreased manufacturing
agility
40% 39% 37% 36% 31% 31% 30% 29%
IMPACTS OF DIGITAL FACTORY CHALLENGES
7 DIGITALLY TRANSFORMING THE FACTORY LIFECYCLE
Identifying Best Practices
Transformation is Essential Manufacturers have to address complexity and adapt to shifting business, supply chain, and manufacturing realities. To do this, they have to work across departmental and company boundaries to plan, design, build, and operate their factories despite a variety of challenges with their data and processes. With all of the different parties involved and the complexity, it’s a wonder anyone hits their project targets. But there are those that do. Our benchmarks show that not all companies miss their project targets as frequently as others.
Identifying the Top Performers We benchmarked responding companies on their reported ability to hit the following factory design and manufacturing planning metrics: • Meeting program timelines • Project spend versus budget • Manufacturing quality • Manufacturing agility There was a wide variety of performance against these combined metrics. We identified the top 22% and labeled them “Top Performers” and labeled the poorer performing companies as “Others.”
Determining Best Practices After identifying the Top Performers, we analyzed their organizational, process, and technology approaches for factory design and manufacturing planning. We looked to see which approaches are more common to the Top Performers to make recommendations to the Others. Let’s review the findings.
8 DIGITALLY TRANSFORMING THE FACTORY LIFECYCLE
Make Manufacturing Planning a Business Priority
9 DIGITALLY TRANSFORMING THE FACTORY LIFECYCLE
Assign Executive Responsibility Effective factory design and manufacturing planning requires coordination across a broad variety of resources that report to different departments. Affecting change and improving performance across a disparate organization requires executive oversight. Top Performers organize for success. They are more likely to have direct responsibility for factory design and manufacturing planning at the executive or VP level as compared to Others. This likely helps Top Performers drive transformation and align objectives across organizational boundaries.
Integrate Business Planning The Top Performers also plan for success. These leading companies take a different approach from the start. They are over four times as likely to have "very integrated" business planning processes for products, plants, and production. Others, on the other hand, are eleven times as likely as Top Performers to be "not well integrated." Integrated business planning likely helps Top Performers align organizational objectives and metrics toward common goals related to the factory lifecycle.
Executive, “C- level” (CEO, CFO, COO,
etc.)
Vice President level
Director level Manager level Non-manager, staff/individual
contributor, engineer
27%
35% 30%
5% 3%
22% 27%
46%
3% 1%
Top Performers Others
Very integrated Somewhat integrated Not well integrated
54%
43%
3%
12%
53%
33%
Top Performers Others
DIRECT RESPONSIBILITY
INTEGATED BUSINESS PLANNING
Improve Collaboration
Top Performers Have More Effective Collaboration Organizing and planning at the executive level is a great start, but teams must work together across the factory lifecycle in order for plans to be effectively fulfilled. Top Performers are more likely to have “very effective” collaboration between factory and manufacturing planning design teams and others that are crucial to the process.
Bridge the Gap to Facility Design Higher performing companies have better collaboration with other engineers within the manufacturing planning process (not shown). What really sets the Top Performers apart, however, is an even more pronounced likelihood to have very effective collaboration with others upstream and downstream of them in the factory lifecycle. The fact that almost three-quarters of factory and manufacturing planning design teams collaborate so well with AEC and product teams is compelling because it shows collaboration across the product and factory lifecycle. Solid collaboration between these groups allows them to work in parallel, provide feedback early in the design lifecycle, and catch errors sooner. This translates to lower costs, shorter leadtimes, and better quality. It also allows them to be more agile and flexible so they can more rapidly implement innovation.
10 DIGITALLY TRANSFORMING THE FACTORY LIFECYCLE
VERY EFFECTIVE COLLABORATION WITH FACTORY AND MANUFACTURING PLANNING DESIGN TEAMS
External vendors
Operations teams
Facilities teams
Product teams
AEC teams
39%
48%
50%
51%
42%
51%
57%
65%
70%
71%
Top Performers Others
Bridge the Gap to Operations In a similar way, factory and manufacturing planning design teams collaborate more effectively with downstream organizations including operations teams. This allows them to get real-world feedback from the factory to better optimize designs early in the lifecycle. One example of how Top Performers are better at collaborating downstream is by gathering feedback from operations. Closing the loop with real-world performance data to improve designs is highly valuable for continuous improvement. Beyond current designs, trusted operational data can also be used to validate and optimize new designs based on real-world data and experience. Top Performers are much more likely to share this data upstream than Others.
Improve Collaboration
11 DIGITALLY TRANSFORMING THE FACTORY LIFECYCLE
SHARE DIGITAL OPERATIONS UPSTREAM
12 DIGITALLY TRANSFORMING THE FACTORY LIFECYCLE
Leverage Digital Twins Top Performers Improve Designs Digital twins are highly valuable for factory design and manufacturing planning because they offer a model of a facility, production line, workcell, product, or combination of these. Digital twins are an effective way to communicate and view designs and are increasingly being used to validate and optimize designs virtually as a digital prototype prior to investing in physical infrastructure. This increases speed, lowers cost, and improves quality. Digital twins are being applied at all levels of the manufacturing planning process.
Top Performers Leverage Digital Twins Extensively Top Performers are more likely to use digital twins in a variety of ways in factory design and manufacturing planning. The most common ways are to visualize, optimize, simulate, and validate plans. But the most differentiated approach is using digital twins to control manufacturing operations. Top Performers are 66% more likely than Others to use digital twins this way. Leveraging a digital twin for operations furthers the ability to provide digital feedback upstream in addition to improving decision-making on the plant floor.
To control operations
To conduct what-if analysis
To share operational data
To validate plans and designs
To simulate plans and designs
To optimize plans and designs
To visualize plans and designs
20%
44%
29%
62%
44%
63%
41%
32%
46%
46%
65%
65%
70%
73%
Top Performers Others
USE OF DIGITAL TWINS
Digital twins are virtual models of physical items, representing a specific product, configuration, piece of equipment, plant, city, or other physical asset with enough fidelity to predict, validate, and optimize performance and behavior. It’s connected and kept in sync with its physical twin over its lifecycle to collect, aggregate, and analyze actual field data to monitor performance, gain intelligence, and close the loop between designs and the real world.
Digitally Transform the Factory Lifecycle
13 DIGITALLY TRANSFORMING THE FACTORY LIFECYCLE
Top Performers are More Digital Beyond digital twins, Top Performers use more digital tools for factory design and manufacturing planning. For example, they are more likely to design in 3D. In fact, the most commonly used tool for the Top Performers is 3D CAD, used by over two-thirds for both product and plant design. Working in 3D helps engineers better visualize, optimize, and communicate their designs. Further, 3D models are highly valuable for creating digital twins.
Top Performers are pervasively more digital, using digital tools for factory line design, factory layouts, material flow modeling, and more. One interesting note is that not all of the tools that give the Top Performers their advantage are software solutions. Top Performers are also about two-thirds more likely to use reality capture (LIDAR) as a part of the factory design and manufacturing planning processes.
Ergonomic simulation / validation
Virtual commissioning of automation equipment
Automation equipment simulation / validation
2D CAD for plant design
Automation equipment programming
Reality capture (LIDAR)
Material flow modeling / simulation
Work instructions / connected worker
2D CAD for product design
Factory layout design
Factory line design
3D CAD for plant design
3D CAD for product design
16%
15%
27%
39%
30%
30%
41%
18%
39%
55%
46%
50%
59%
30%
32%
41%
43%
43%
49%
54%
54%
62%
62%
62%
68%
70%
Top Performers Others
USE OF DIGITAL TOOLS
Digitally Transform the Factory Lifecycle
14 DIGITALLY TRANSFORMING THE FACTORY LIFECYCLE
Leverage Digital Tools in the Factory The most differentiated use of digital tools is in the plant. For example, Top Performers are over three times as likely to have work instructions /connected worker systems and just over twice as likely to use virtual commissioning of automation equipment. This streamlines and creates digital continuity between process design and manufacturing execution. Streamlining this connection reduces the chances to introduce errors in addition to increasing efficiency and better meeting launch dates.
Leverage Enterprise Tools Top Performers are also more likely to use certain enterprise systems. This is not just in planning. The most common, and the most differentiating, is a manufacturing execution system (MES). MES is used 78% more by Top Performers than Others in the factory lifecycle. The next most common, and also next most differentiating, is using a common data environment (CDE) for AEC. MES and the CDE solutions are used downstream and upstream in the product lifecycle. The next most differentiating solution, manufacturing process management (MPM), is a platform of specialty tools used directly for manufacturing planning and design. Top Performers are 44% more likely to use MPM tools for manufacturing planning than Others. The combination of these specialty and enterprise tools provides Top Performers with the capabilities they need to more effectively meet their project targets.
USE OF ENTERPRISE SYSTEMS
36%
46%
32%
43%
55%
37%
35%
38%
46%
46%
49%
51%
54%
62%
Top Performers Others
MES (Manufacturing Execution System)
Common Data Environment (CDE) for AEC
Program / project management
PDM (Product Data Management)
MPM (Manufacturing Process Management)
PLM (Product Lifecycle Management)
BIM (Building Information Modeling)
Integrate Manufacturing Planning Tools
15 DIGITALLY TRANSFORMING THE FACTORY LIFECYCLE
Top Performers are More Integrated Top Performers start with a more integrated planning process and support factory design and process planning with more integrated technologies. In addition to being more likely to use individual digital tools, Top Performers are much more likely to have fully or mostly integrated applications supporting factory design and manufacturing planning.
Integrate Digital Systems Three-quarters of Top Performers are mostly or fully integrated, while only about one- third of others are integrated at that level. This integration helps with collaboration and communication, but also helps alleviate data sharing issues and streamlines the overall factory design and manufacturing planning process. Others are more likely to have somewhat integrated or loosely connected applications which make collaboration and communication more challenging.
SYSTEMS INTEGRATION
Disconnected Loosely connected
Somewhat integrated
Mostly integrated
Fully integrated
0%
11% 14%
49%
27%
5%
29% 35%
18% 13%
Top Performers Others
Follow the Lead of the Top Performers The survey results show that Top Performers are more digital, supporting our experience that digital transformation drives benefits across the factory lifecycle. But that doesn’t mean that companies have to be in the top 25% to improve factory design and manufacturing planning performance. In fact, all companies can benefit from digitally transforming the way they plan, design, build, and operate their factories. Digital transformation can help everyone overcome the data and process challenges identified earlier.
Improve Design Performance Digital transformation impacts performance in a number of ways. Let’s start with the design perspective, the manufacturing planning process itself. Survey respondents say that digitally transforming helps them move faster, reporting increased design efficiency and faster time to full production. About one-half report the outcome of efficiency, saying they have achieved faster time to market. In addition to speed, survey respondents report project cost reductions and reduced waste/errors in buildout. Reducing errors, of course, also contributes to faster time to market and lower cost due to less rework.
Understand the Advantages of Digital Transformation
16 DIGITALLY TRANSFORMING THE FACTORY LIFECYCLE
Reduced project cost
Faster time to market
Reduced waste / errors in buildout
Faster time to full production
Increased design efficiency
31%
49%
52%
62%
62%
DESIGN BENEFITS OF DIGITAL TRANSFORMATION
Gain the Business Value of Digital Transformation
17 DIGITALLY TRANSFORMING THE FACTORY LIFECYCLE
Improve Manufacturing Operations Performance Digital transformation benefits aren’t limited to the planning and design phases, they can drive improvements to overall equipment effectiveness (OEE). Survey participants also share that digital transformation helps from an operational perspective. Respondents report higher manufacturing quality, greater throughput, and higher efficiency. These valuable benefits are each reported by about three out of five manufacturers. In addition, almost one-half report improved manufacturing agility. They also report contributing factors in operations such as faster changeovers and reduced downtime, which likely contribute to the higher efficiency and throughput.
Reap the Business Benefits Digital transformation also helps drive better business results, helping to counteract the challenges and business impacts reported earlier. About two-thirds report that digital transformation results in higher asset utilization.
Higher asset utilization allows manufacturers to drive more value from the existing infrastructure. In addition, over one-half report that they can more rapidly adopt innovation, which can allow them to be more agile, adopt new manufacturing technologies, and capitalize on new market opportunities. Ultimately, 40% of responding companies report that digital transformation reduces capital cost, which is a significant business advantage to drive ROI from the factory lifecycle.
OPERATIONAL BENEFITS
30%
38%
47%
59%
59%
62%
Higher asset utilization
Ability to rapidly adopt innovation
Lower capital cost
62% 56%
40%
BUSINESS BENEFITS
Better manufacturing quality
Greater manufacturing throughput
Higher manufacturing efficiency
Improved manufacturing agility
Lower changeover time
Reduced downtime
Operational Factory Lifecycle Challenges The survey uncovers challenges and business impacts but also ways to overcome them. Manufacturers face business, data, and process challenges in factory design and manufacturing planning. These challenges result in project delays, budget overruns, higher product cost, and reduced manufacturing flexibility - all of which damage asset utilization, innovation, return on capital, and profitability.
Today’s manufacturing business environment is too competitive and dynamic for companies to ignore these challenges. They have to pursue innovation, flexibility, and agility through digital transformation. The Top Performers have taken this to heart. They are more able to hit their critical targets including program timelines, project spend, manufacturing quality, and agility. To do this, they start with more integrated planning and higher-level leadership.
Embrace Digitalization and Collaboration In addition to organizing for success, Top Performers are more digital. They have: • Implemented more effective collaboration capabilities • Leveraged digital twins more broadly from planning
through operations • Adopted digital tools across factory design and
manufacturing planning
• More fully integrated their systems supporting the factory lifecycle
Enjoy the Benefits of Digital Transformation Digital transformation offers benefits to all, not just the Top Performers. These benefits include efficiency, speed, quality, productivity, time to market, cost, and agility. These are critical capabilities given the challenges and rapid pace of change that manufacturers face. More importantly, the survey shows that digital transformation drives business benefits including higher asset utilization, ability to rapidly adopt innovation, and lower capital costs.
Based on the survey results, we conclude that manufacturers that don’t digitally transform their factory lifecycles will be at a disadvantage to those that do. It’s time for manufacturers to review their current capabilities and put a plan in place to improve factory design and manufacturing planning performance.
Conclusions and Next Steps
18 DIGITALLY TRANSFORMING THE FACTORY LIFECYCLE
Digital transformation offers value to all parties in the factory lifecycle. Manufacturers don’t have to be a Top Performer to improve factory design and manufacturing planning performance through digitalization.
Data Gathering Tech-Clarity gathered and analyzed responses to a web-based survey from 180 companies involved in the factory lifeycle. Survey responses were collected by direct e-mail, social media, and online postings by Tech-Clarity and Autodesk. Industries The respondents represent a broad cross-section of industries. 22% were from Industrial Equipment / Machinery, 22% Automotive / Transportation, 20% Electronics / High Tech, 13% Aerospace / Defense, 12% Consumer Products
(Retail and Hard Goods), 11% Life Sciences / Medical Devices, 10% Architecture / Engineering / Construction, and others including Energy / Utilities and Building Products / Fabrication.*
Company Size The respondents represent a mix of company sizes, including 19% greater than $5 billion, 16% between $1.1 billion to $5 billion, 26% between $251 million and $1 billion, 21% between $101 million and $250 million, and 18% from less than $100 million. Sizes were reported in US dollar equivalent.
Geographies Responding companies report doing business in North America (67%), Western Europe (66%), Asia (46%), Eastern Europe (22%), Middle East (14%), Latin America (13%), Australia (10%) and Africa (6%).*
Title The respondents comprised of 11% Executives, 21% VP Level, 31% Directors, 23% Managers, 7% Supervisor / Team Lead, and 7% individual contributors.
Organizational Function Of the respondents, 47% were in Industrial / Manufacturing / Process Engineering, 15% Product Design / Engineering, 11% Industrial Design, 11% Manufacturing, 6% Plant / Facilities Engineering and the remainder were from a variety of other roles including Information Technology (IT) and Architect.
19 DIGITALLY TRANSFORMING THE FACTORY LIFECYCLE
About the Research
* Note that the values may total greater than 100% because companies reported doing business in multiple industries and geographies.
North America 67%
Latin America 10%
Africa 6%
Western Europe 66%
Middle East 14%
Eastern Europe 22%
Asia 46%
Australia 10%
Tech-Clarity
@TechClarityInc
TechClarity.inc
Tech-Clarity.com
Acknowledgements
20 DIGITALLY TRANSFORMING THE FACTORY LIFECYCLE
About the Author Jim Brown founded Tech-Clarity in 2002 and has over 30 years of experience in the manufacturing and software industries. Jim is an experienced researcher, author, and speaker and enjoys engaging with people with a passion to improve business performance through digital enterprise strategies and supporting software technology.
Jim is actively researching the impact of digital transformation and technology convergence in the manufacturing industries.
Jim Brown President
Tech-Clarity
Tech-Clarity is an independent research firm dedicated to making the business value of technology clear. We analyze how companies improve innovation, product development, design, engineering, manufacturing, and service performance through the use of digital transformation, best practices, software technology, industrial automation, and IT services.
Copyright Notice Unauthorized use and/or duplication of this material without express and written permission from Tech-Clarity, Inc. is strictly prohibited. This eBook is licensed to Autodesk / www.autodesk.com.