The Ultimate Guide to Design and Construction Collaboration General contractor

01 Contributors 05 How to collaborate better 
 with design & engineering

02 Introduction 06 How to collaborate better 
 with specialty contractors

03 Why collaboration is important 
 for general contractors

07 How to collaborate better 
 with owners

04 Benefits of collaborating throughout the project lifecycle

08 The closeout

Contents

02 The ultimate guide to design and construction collaboration

Linn Areno

Head of Construction and Engineering

Solutions,

Stockholm, Sweden

Skanska Sweden

� I lead a core team in delivering

construction and engineering solutions

within Skansk�

� I love to find new ways to solve problems,

and I embrace creativity to stretch

boundarie�

� I focus on finding new ways to benefit from

information flows, digital solutions, and

communication in construction project�

� I’m all about developing solutions to make

things easier, not repetitive

Brant Fischer

Project Solutions Executive,

Cincinnati,

Ohio, United States

Messer Construction Co.

� I have worked in the construction

industry for over 17 years�

� I lead quality control process and projects

control divisio�

� I’m a big construction technology evangelis�

� I have extensive experience in healthcare

and research construction project�

� I operate a small family tree farm with

my brother and love to play inline hockey

John Lim

Chief Digital Officer, Petaling Jaya,

Selangor, Malaysia

Gamuda

� I lead innovation at a multinational

construction compan�

� I was recognized for Technical Innovation in

Tunnel Excavation from New Civil Engineer

in 201�

� I was also recognized for Technical Product/

Equipment Innovation of the Year by the

International Tunneling Association in 201�

� I led design of the world’s first autonomous

tunnel boring machine (TBM) progra�

� I’m hooked on Taylor Swift right now and

I’m a longstanding John Mayer fan—“Gravity”

is my go-to song

Contributors

https://www.linkedin.com/in/linnareno/ https://www.skanska.se/en-us/ https://www.linkedin.com/in/brantfischer/ https://www.messer.com/ https://www.linkedin.com/in/johnlimjix/ https://gamuda-get.com/

03 The ultimate guide to design and construction collaboration

Tony Peleska

CIO and Head of Digital Transformation,

St. Paul, Minnesota,

United States

Kraus-Anderson

� I have over 17 years of business-oriented

technology experience in the legal,

banking, and financial service industrie�

� Before Kraus-Anderson, I was CIO at the

Minnesota Housing Finance Agenc�

� I served as Chairman of the Board and

now serve in the Company of Fellows for

the Association of Intelligent Information

Management (AIIM�

� I am currently Chair of the Gartner

InspireCIO Minnesota Chapter, and a

member of the National Council of State

Housing Agencies

Amr Raafat

Chief Innovation Officer,

Boston,

Massachusetts, United States

Windover Construction

� I have 20+ years of experience in

architecture, engineering, and constructio�

� I lead Windover’s VDC and IDEA™

(Innovations for Design, Engineering,

and Automation) team�

� I’m a champion of pioneering

construction technologies to streamline

project procuremen�

� I received Innovator of the Year at the

2019 Autodesk AEC Excellence Award�

� I earned my black belt in karate at 16

years old

Daniel Smith

National Digital Technologies and

Development Manager,

Sydney, Australia

Hansen Yuncken

� I’ve worked in the construction sector for

over 18 years, in roles ranging from BIM/VDC

to technical consultin�

� I’m focused on delivering a technology

strategy that drives economic and efficient

returns to the busines�

� I’m passionate about the application of

emerging technologies like AI, automation,

digital engineering and Design for

Manufacturing and Assembly (DfMA�

� I used to love playing competitive football

on the weekend

Contributors

https://www.linkedin.com/in/tony-peleska-2839102/ https://www.krausanderson.com/ https://www.linkedin.com/in/amr-raafat-b27255a4/ https://www.windover.com/ https://www.linkedin.com/in/danielsmith85/ https://www.hansenyuncken.com.au/

04 The ultimate guide to design and construction collaboration

Greg Smith

Director of BIM/VDC,

Camas, Washington, United States

Yates Construction

� I’m a construction technology leader in

VDC, BIM, project management,

curriculum, and desig�

� I serve as a trusted advisor and leader in

the construction industr�

� I drive the use and awareness of Autodesk

Construction Cloud within Yate�

� I develop relationships with industry

leaders and higher education

representative�

� I love to float in sensory deprivation tanks;

it’s therapeutic for my body and mind

Praseedha Subramanian

VDC Project Manager,

San Francisco, California, United States

DPR Construction

� I have over 8 years of experience in life

science, healthcare, and advanced tech

constructio�

� I’m skilled in the use of platforms like

Autodesk Revit, Navisworks, Autodesk

Build, Assemble, and mor�

� I received Extraordinary Service

Recognition from Tesla University

Recruiting Team for work on Gigafactory

01 and 0�

� I’m an active mentor at the ACE Mentor

Program of Americ�

� I love crafting detailed itineraries for

travel of all types and playing volleyball

Contributors

https://www.linkedin.com/in/smith--gregory/ https://www.wgyates.com/ https://www.linkedin.com/in/praseedhasubramanian/ https://www.dpr.com/

Introduction There’s no “me” in construction, but there is an “I.”

� Do I have all the information I need?�

� Will this software/tool do what I need it to do?�

� Am I done for the day?

What works for one team member—or one company—

can cause friction for others. Specialty contractors can’t

access data after a project ends; general contractors can’t

see the latest architect designs; and owners can revise

budgets after designs are already agreed upon.

Collaborating early beyond a company’s walls is critical

to profitability, with poor communication costing the

construction industry approximately $17 billion per year.

But most communication takes place within a company’s

(virtual) walls, with 2.5 internal collaborators working on

documents for every 1 external collaborator.

Collaboration isn’t just about working together. It’s about

harnessing collective expertise of each stakeholder at each

company; aligning objectives; and navigating challenges as a

unified front. After all, there may be tens or hundreds of

stakeholders on a project, but there’s only one final output.

So, how can you, as a general contractor, work better with your

external partners at each stage of a project? We asked 8

construction leaders across the globe about how they best

collaborate on construction projects (and validated their

insights with a specialty contractor, a designer, and an owner).

This guide is packed with their insights, expertise, and

strategies meant to help you better collaborate with external

and internal partners throughout the lifecycle of a project,

so you can deliver high-quality work on time and on budget.

05 The ultimate guide to design and construction collaboration

https://www.autodesk.com/blogs/construction/digital-collaboration-trends-infographic/ https://www.autodesk.com/blogs/construction/digital-collaboration-trends-infographic/ https://www.autodesk.com/blogs/construction/digital-collaboration-trends-infographic/

06 The ultimate guide to design and construction collaboration

Brant Fischer

Construction is a people business. You

can’t effectively deliver a construction

project or operate a building without

collaborating with dozens of people.

You can’t build a building solo, so

collaboration is 100% necessary.

Linn Areno

All the stakeholders in each project are

dependent on each other. Everyone

refers to projects as “my project” and we

must change that to “our project.”

John Lim

Collaboration is important throughout

the lifecycle because it ensures the best

decision making, reduced mistakes and

timely completion.

Tony Peleska

Having a collaborative relationship from

the start, like on design-build projects,

is going to set you up for success. If you

don’t do that correctly, you’re setting

yourself up for failure or rework.

Daniel Smith

Collaboration ensures better alignment

and understanding of all stakeholders’

(from consultants to builders/

subcontractors through to clients)

expectations and requirements for

the project.

Amr Raafat

Collaboration throughout design,

construction, and operations delivers

essential insights, fostering collaboration

and integrated decision-making.

Greg Smith

Communication is the number one

issue in any organization. The better

we communicate, the more success

we will have on any project.

Praseedha Subramanian

As a VDC manager on high-impact

projects, it is crucial to facilitate data-

driven decision-making and prevent

any issues.

Why is collaboration important

for general contractors?

07 The ultimate guide to design and construction collaboration

Benefits of collaborating throughout the project lifecycle

Connectivity

Tony

You’re able to understand where your data flows from. What

starts as an architect’s idea goes into our hands, into the build,

into the output at the very end. Being able to house that

information, see it come through the platform, and integrate

tools to follow the line of that data and for every job is critical.

Problem-solving

Praseedha

As a VDC manager on a cross-functional team of 80-100

members, it is crucial to streamline and facilitate data-driven

decision-making processes. A single source of truth is directly

linked to increased team morale and trust.

Skill-building

Daniel

Collaboration facilitates skills development through

knowledge sharing and lessons learned among various

stakeholders, pushing for better project outcomes. Plus,

it fosters an environment that promotes innovation and

value engineering, enhancing the overall efficiency and

effectiveness of the project.

Communication

Greg

The better we communicate, the more success we will have

on any project. Do we want success? Or do we want failure?

We have to remember that the entire team; owners,

designers, general contractor, and trade contractors; are all

working on the same team. We need to all have the same

goal of project success and to work towards that goal as a

team. It’s not about “me.” It’s about “us.”

08 The ultimate guide to design and construction collaboration

Benefits of collaborating throughout the project lifecycle (cont.)

Unity

John

Construction is a highly people-dependent process spanning

many disciplines. As an industry, we owe it to our fellow

global citizens to transform to meet the ever-growing needs

of building tomorrow’s infrastructure. When we all come

together, we can drive success.

Quality

Linn

If we don’t see projects as a big team effort, it’s not going

to be a great product. When we work on a “OneSkanska”

project where we are vertically integrated, we can see the

direct outcome of working together. We can develop the

land and design, construct, and maintain in a more holistic

way. The products meet higher standards and new way of

doing things is always appreciated.

Foresight

Amr

Collaboration empowers stakeholders to achieve consistent,

streamlined projects from planning through construction.

Taking a proactive approach, like conducting in-wall scans

during construction, provides valuable data for future

maintenance, benefiting facility managers and owners.

Efficiency

Brant

Projects today move at such a fast pace; the risk exists to

build incorrectly or make mistakes because of delayed/

duplicated/ incomplete communications. Using a common

tool keeps teams working together on the same platform

throughout the project.

09 The ultimate guide to design and construction collaboration

How to collaborate better with

design & engineering

Without a design, you don’t have a project to start on. Seems like a simple enough fact, but getting this design data can be a fraught process. So fraught, in fact, that incorrect, late-issued, and incomplete designs are among the top five causes of capital project claims or disputes worldwide.

So if late, incorrect designs are a global problem, how can general contractors work better with design/engineering? Our experts approached the responses from different angles, but they all aligned on one common takeaway:

Share information as early and as often as possible.

Designers agree

I think it’s never too early for the construction team to have insight 
 on the design. They can provide valuable feedback that’s much easier to be implemented when the design is fresh & flexible. For general contractors, I think it’s important to communicate early, and establish what software platforms will be used. Regular coordination meetings with clear goals for each meeting 
 are essential.

Ryan Gorman, BIM Manager, WJ Architects

https://www.hka.com/crux/crux/ https://www.hka.com/crux/crux/

Tony

At Kraus-Anderson, it was critical to look a

construction management platform’s use

from project inception to architects’ designs

to closeout. We asked ourselves, “How easy

would it be for the end user to take data from

one part of the project to the next, and so on?”

John

On the design side, we ensure that

designs are started in 3D in one

construction management software

platform where everyone can tag issues

and respond to comments in a

transparent manner. This encourages

participation across our internal and

external design and engineering teams to

produce a robust and clash-free design

before it goes to site.

Amr

Our VDC team recently utilized AI-enabled

generative design to optimize 2D MEP,

structural, and architectural drawings into

BIM data. This approach ensures early code

compliance checks and streamlines the

planning and permitting process for design

teams, owners, and municipalities.

We also use model-based estimating

solutions to streamline quantity takeoff

early in the process. This ensures accurate

estimates during the preconstruction phase,

allowing the estimating team to focus their

invaluable experience on critical tasks rather

than on counting and measuring quantities

from drawings, reducing quantity takeoff

time by more than 50%.

Daniel

We emphasize transparency around

work-in-progress (WIP) designs to monitor

design progression. We use one construction

management software platform to host,

share and consume design information.

With one shared tool and implementing

more efficient process for sharing information

in a timely manner, streamlines the

coordination process, reducing rework,

and enhances overall project collaboration.

This process also provides transparent access

to non-technical users, enabling them to offer

feedback in their areas of expertise, particularly

in the area’s constructability and cost control.

Brant

A team approach is strategy #1 when

collaborating with design/ engineering

teams. We’re all working together to

deliver a project and working together

collaboratively, respectfully, and efficiently

are key. Using a common tool keeps teams

working together on the same platform

throughout the project.

10 The ultimate guide to design and construction collaboration

Collaborate better with 
 design & engineering

Start your 
 design on 
 one platform

Linn

We all need to understand everyone’s

different needs and how they collaborate.

When we work internally with our architects

and structural engineers there’s always room

for exploring and improving, which makes a

huge difference for us in our requirement

process for external teams. We want to be at

the forefront of utilizing industry standards

and harnessing the power of doing things

uniformly within the industry—without

increasing costs.

Praseedha

On a recent project, we conducted project

and team health surveys every three

months to study trust, accountability, and

improvement. We used a single source of

truth across 30-plus sub teams to convey

information, including with designers, to

enhance the efficiency with which teams

performed. Spending too much time

looking for answers could derail the key

decision-making needed during at

specific milestones.

Greg

Designers are very contemplative, wanting

to explore and research. Construction teams

are very time driven, needing to make

decisions “on the fly.” Put those two

personalities in a room and there can be

fireworks. But understanding how people

work, what they go through to complete

their tasks, their roles and responsibilities,

helps the team to work better together.

We need to create a sense of community

with teams that includes everyone. We need

to treat each other with respect. Knowing

a little more about others builds that sense

of community. Getting rid of egos helps too,

because everyone is important, and

everyone has their part to play. More

patience with others reduces tensions,

and misunderstandings.

11 The ultimate guide to design and construction collaboration

Collaborate better with 
 design & engineering

Understand what designers need

12 The ultimate guide to design and construction collaboration

How to collaborate better with

specialty contractors

The relationship between general contractors and specialty

contractors can sometimes be contentious, especially as it

relates to data sharing. Oftentimes, specialty contractors

won’t be able to reclaim the data they used on a project,

meaning they have to start from scratch next time.

But general contractors and specialty contractors know

there’s room for improvement. According to global survey

data from Deloitte Access Economics and Autodesk, only

29% of general contractors and 28% of specialty contractors

would rate their data sharing with external parties as strong.

So how can general contractors help bridge this data gap?

Our experts all agreed that to build stronger relationships,

general contractors need to:

Communicate openly so that everyone feels like they’re on

the same team.

Specialty contractors agree

I believe it is necessary to give all

collaborating parties the same

opportunity to contribute. Most

importantly though is that available

technology features are well known

and used by all partners on the

project. Therefore, it is important to

check with general contractors to

see which features are unknown to

the teams and to organize trainings

or distribute training materials

accordingly before the project picks

up speed.

Niklas Janetzky, Technology Product Manager,

Pan-Pacific Mechanical

Tony

When you work with specialty contractors,

you must use what they’re working with.

You have to get information out to them

using in a variety of different ways. It can’t

just be an email; maybe it’s an in-person

meeting, where you need them sign off on

something, right then and there, so they

can validate that the information is correct.

John

We mandate specialty contractors to onboard

into our common data environment (CDE) to

access the latest drawings and to also report

their progress/issues through the platform.

This ensures accountability and feedback

throughout their work on the jobsite.

Greg

Make them feel like they are a part of the

team. Include them as much as possible.

They are the experts, after all. The old

ways of working with trade contractors

involved a lot of pointing fingers, yelling,

demanding. That’s no way to work. We are

all on the same team.

Successful relationships are about helping

each other do our jobs. Asking for their

opinion. Involving them in decisions. Making

them feel like a partner. They really are our

partners on projects. And, again, treating

each other with respect. That’s a two-way

street but as the general contractor we are in

a leadership position. We need to model that

behavior and ensure everyone is being

respectful and is respected.

13 The ultimate guide to design and construction collaboration

Collaborate better with 
 general contractors

Share information in mulitple ways

Daniel

Our strategy for working with specialty

contractors revolves around fostering

collaboration to achieve mutual rewards.

We invest in training to raise awareness for

subcontractors, enhancing their efficiency

and productivity. We prioritize mobile and

efficient solutions to ensure timely access

to relevant information. Plus, we streamline

processes by reducing the number of touch

points and systems that contractors need

to navigate.

Linn

We see all subcontractors the same, no

matter what trade they are in. We always set

the standards to have everyone included in

our chosen technical platforms, so we

educate everyone needed at a project level.

14 The ultimate guide to design and construction collaboration

Collaborate better with 
 general contractors

Empower teams to do their 
 best work

Praseedha

We foster ownership of each team’s

respective scopes by implementing a ‘last

planner’ system in our big room

environment. By co-locating work groups,

regardless of organizational affiliation, we

empower teams to directly address design

and field challenges through real-time

collaboration on engineering drawings and

construction documents.

Brant

Bringing our trade partners into our project

management (PM) platform is the key to

efficient and accurate communication.

Projects today move at such a fast pace;

the risk exists to build incorrectly or make

mistakes because of delayed/duplicated/

incomplete communications. Working from

one PM platform solves this problem

for Messer.

Amr

Leveraging industrialized construction

workflows, like prefab solutions, not only

provides quality and efficiencies but also

helps us tackle skilled labor shortages and

attract new talent to our industry by

showcasing how fun and rewarding

construction can be with robotics, machine

learning, and 3D printers.

For MEP contractors, we use BIM for spatial

coordination early in construction review.

It helps mitigate on-site risk. We optimize

this process by conducting laser scans during

construction to compare post-demolition

conditions with coordination models. This

ensures that all MEP and prefab elements

will fit perfectly with as-built structures.

15 The ultimate guide to design and construction collaboration

How to collaborate better with owners

According to a global survey with FMI, 76% of owners report

a high level of trust with their general contractors, and 72%

of general contractors report the same about owners.

Even so, owners are looking for more data than general

contractors are currently providing. Per global survey data

from Deloitte Access Economics and Autodesk, 61% of

general contractors agree that clients are looking for

greater transparency in key data points and information

about a project.

So what’s to be done about it? Our experts recommend that

general contractors:

Keep owners in the loop by making information accessible

from the start.

Owners agree

General contractors need to be able

to access design and engineering

information in near real-time. The

use of cloud-based platforms will

enable them to do so. Increasingly,

technologies such as 360 photos will

allow them to do site reporting and

supervision in a much more streamlined

manner. They are also able to compare

across various project timelines;

this will give an overview for all

the stakeholders in the projects.

Muhammad Khalil, Senior Vice President (Group Technology Office), Boustead Singapore

https://fmicorp.com/insights/industry-insights/trust-matters-the-high-cost-of-low-trust https://construction.autodesk.com/go/deloitte-construction-data-report/

Amr

We use 4D planning with even drone-

captured 3D models early in project strategy,

especially for occupied campuses and urban

settings where planning is challenging.

It visualizes the construction sequence

synced to the project schedule, creating a

living document that can be updated

throughout the project to support safety

planning. This approach helps clients, local

authorities, and trade partners set clear

expectations for upcoming onsite work,

ensuring no surprises during construction.

Digital twin models combined with IoT

sensors maximize the benefits of accumulated

BIM data during project planning and

construction, supporting facility managers

for years to come. They bridge the gap

between construction as-built drawings and

facility operations, ensuring seamless transition

and long-term efficiency. It’s also one

effective step towards more energy-efficient

building operations, as we can keep track of

building performance in real-time.

16 The ultimate guide to design and construction collaboration

Collaborate better 
 with owners

Share 3D models for easy review

Daniel

We provide transparent access to design

information throughout the design

development phases, allowing for more

effective and collaborative stakeholder user

group reviews. As part of this process, users

are granted access to 3D data to enrich the

users experience and understanding of

the design, supporting better evaluations

and alignment.

At project commencement and periodically

throughout delivery, we also hold alignment

meetings to ensure that documented

requirements are in line with stakeholder

expectations and make necessary adjustments.

Praseedha

Transparency is the single most important

thing when it comes to owners. Enabling the

owners with access to all data and processes,

including 3D coordination models, lets them

make an educated decision regarding the

core group risk/opportunity logs of a project.

Tony

We have really enhanced our customer portal

to create a unique customer experience for

our owners. We have focused on giving them

the information that they want at their

fingertips while also creating a collaborative

experience that they have requested of us.

17 The ultimate guide to design and construction collaboration

Collaborate better 
 with owners

Focus on customer experience

Linn

There is a lot of work to be done to inform

and educate owners and clients to make

sure they can achieve what they need, and

their own technologies seems to be for just

one phase, like handover. So, it’s important

to have them understand the aspect of

design and construction, along with the

best use of technology in the long run.

We prefer to always to be inclusive and

open. A good project is built on a common

ground—even for technology.

Brant

Owners are brought into our construction

management platform to collaborate with

the rest of the project team on important

workflows such as RFIs, submittals, meetings,

or simply to take comfort in seeing our

safety/quality program documented and

in action with full transparency.

Greg

Making information as easy as possible to

find and use. Current, relevant information.

The more we can utilize one CDE, structured

in a way to make information easy to find,

the quicker we will have decisions. The happier

the owner will be. Fewer misunderstandings

and a more successful project. Like Albert

Einstein says, “make everything as simple

as possible, but no simpler.”

18 The ultimate guide to design and construction collaboration

Collaborate better 
 with owners

Work from a common data environment

John

Depending on the contract type, we might

invite owners to participate in the design

process through our CDE and be a part of

our review process on design, as well as

quality form procedures on site. This

ensures compliance and feedback from the

client throughout the lifecycle of the project

instead of waiting to the end of the project.

Reflect on how you collaborate

Think about the external parties you’ve

worked with over the past year or two.

What have the interactions been like?

Ask yourself questions such as:

� What are you asking or demanding of the teams you work with�

� Are you communicating on the channels that work best for you, or the ones that work best for the project�

� Are you approaching meetings in a positive, curious way, or contentious from the start�

� How often are you meeting with your external partners? Daily/weekly/monthly? Does this cadence increase or decrease during the project?

Take this a step further by surveying your

external partners and clients on how their

experience was working with you, and where

you could make improvements.

Audit and standardize where 
 you store your data

Construction leaders spend 11.5 hours per

week searching for and analyzing the data

they need for their jobs. But if it’s hard for

your company to do it, it’s going to be even

harder for external partners. Start by auditing

where you’re storing project data and other

key information, and check off how many

platforms you’re using:

� Spreadsheet�

� Data visualization tool�

� ER�

� CR�

� Construction project management softwar�

� Scheduling softwar�

� Bid management softwar�

� Building operations softwar�

� Asset management software

Next, ask yourself if external teams currently

have access, and/or should have access.

If they should have access, outline the

benefits to help make a case to your IT team.

No one wants to hunt through various

systems and data types to get the data

they need, especially your external partners.

Once you’ve identified the data you’re

tracking and how much you’re using it,

consider the following steps:

� Ensure the data collected are accurate 
 and in a standard format�

� Choose a single, open technology 
 solution that supports integration�

� Establish metrics to track your 
 performance throughout implementation.

19 The ultimate guide to design and construction collaboration

The closeout While it’s most feasible to tackle

collaboration within your own company,

the biggest impact will come from improving

collaboration with external parties.

Here, we leave you with some actionable

advice on how to improve collaboration:

Our industry requires solutions that connect

their information, teams, and technology—

breaking down data silos and disconnected

processes that hinder true transformation.

As we navigate the ever-present push to do

more with less, we need to uncover new

ways of working, enhance connected digital

workflows, and incorporate advanced

analytics. To support us on this journey of

transformation, we must lean into tools that

connect construction—from design to plan,

build, handover, and operations.

Built on a unified platform and common

data environment, Autodesk Construction

Cloud is a powerful and complete portfolio

of construction management products that

empowers general contractors, specialty

trades, designers and owners to drive better

business outcomes. Autodesk Construction

Cloud combines advanced technology, a

unique builders network and predictive

insights to connect teams, workflows and

data across the entire building lifecycle.

While the industry experiences

unprecedented transformation, our mission

remains the same: to help construction teams

meet the world’s rapidly expanding building

and infrastructure needs while making

construction more predictable, safe, and

sustainable. And we’ve remained steadfast in

our promise to deliver the industry’s most

compelling solutions, connecting data, teams

and workflows from the field. This is our

commitment to connected construction.

20 The ultimate guide to design and construction collaboration

See the future 
 of connected construction

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Autodesk is changing how the world is designed and

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and entertainment, empowering innovators everywhere

to solve challenges big and small. From greener

buildings to smarter products to more mesmerizing

blockbusters, Autodesk software helps our customers

to design and make a better world for all.

For more information visit autodesk.com/construction

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