Heathrow Airport Introduction

Nigel Stroud Principal Digital Asset Data Lead Heathrow

Robert Fitzjohn Digital Integration Manager Heathrow

Classification: Internal

02/10/20242

DIGITAL ASSETS

Connected Airport 2024

Nigel Stroud

Robert Fitzjohn

Classification: InternalHEATHROW PAST AND PRESENT

Classification: Internal

02/10/20244

INFORMATION MANAGEMENT TEAMS

Digital Asset Delivery Asset Handover &

Assurance Asset Information

Capital Delivery Engineering & Operations

Classification: Internal

02/10/20245

DIGITAL ASSET EVOLUTION

First EIRs

First Digital Asset Vision

CDE Design CDE Deployment

Refreshed Standards

2015 2016 2017 2018 2019 2021 2022 2023 2024

PMO Digital Toolkit

Digital Roadmap Published

CDE Trial

Common Language

&

CDE concept

Genesis

Consolidated Training

2000

Classification: Internal

Developing our Digital Asset Vison

• 6 programmes coving a wide range of our assets.

• Building supply chain relationships.

• Energy level for change.

• Building an organisation to fit our priorities.

• Data driven airport, enabled by a digital ecosystem

• Next generation ready, interacting with information as we do socially

• Automated information delivery allowing us to focus on assuring completeness and quality

• Keep Innovating, being aware of legacy, but do let it block change.

• Just digitising a process is not enough, we need to re-think how we

get to our outcomes

• Reimagine how activities should be undertaken. A robust Information

Management approach is key to our change

Perfect Time for Change

Our Approach

Data Driven

Classification: Internal

02/10/20247

IT’S ALL ABOUT THE DATA

Examples of components with unique codes

Airport, Runway, Stand, Building

Building /Infrastructure level

Room, baggage hall

Electrics, Heating, ventilation

Smoke detector, FEGP, Chiller Unit

Data ModelCommon Language - Data Structure and Classification

Classification: Internal

02/10/20248

DIGITAL PRINCIPLES

In 2021 the

Classification: Internal

02/10/20249

WHY CHANGE

Time is wasted checking information is correct as its integrated into our systems

Loosing data intelligence by simplifying as we integrate into our systems.

Information exchanges are file based, transactional and can be unsecure. e.g. emails and third party systems. The lack of best practice information management leads to a lack of trust of information.

Colleagues in operations find it difficult to locate good quality and timely data due to end of life systems and outdated processes that are unresponsive to change.

Information silos on multiple disconnected systems creates delays in decision making and obstructs collaborative working.

Time and money is wasted resurveying information due to the mismanagement of information and lack of visibility.

Safety knowledge, trends and lesson learnt are not captured and lost in different systems

Classification: Internal

02/10/202410

TRADITIONAL DELIVERY APPROACH

Lack of

trust

Project delays

from outdated

information

Information Exchange

Information Maturity

Operate and

Maintain

Loss of

Quality

Incomplete Hard to

find

Disconnected

Poor control

and visibility

Re-survey

Gap

No early

governance

of controls

Wasted time

validating

Dumb down

Information

Unused value

Supply chain

Information

Design Build Operate

Project Gateways G3 G4 G5 G6 G7 G8G2

G1

Non

conformance

Unsecure

Behaviours

Supply Chain

Third parties

Heathrow Stakeholders

Classification: Internal

02/10/202411

COLLABORATIVE DELIVERY APPROACH

Third parties

Information Exchange

Information Maturity

Operate and

Maintain

Consistent approach

Intuitive interfaces

Connected

Automating asset integration

Shared Ownership

Embodied Carbon

Safety Risk Trends

Heat Maps • Carbon • Performance • Status and Interfaces

Requirements embedded into

Contracts Digital

Rehearsals

Virtual condition

monitoring

Design Build Operate

G3 G4 G5 G6 G7 G8G2 G1

Operational Readiness

Heathrow Stakeholders

Decisions

Supply Chain

Project Gateways

Residual Safety Info

Classification: Internal

02/10/202412

PLANNING CHANGE

Asset Management

and Digital Strategies

Digital

Roadmap

Tangible Activities

Outcomes Measurable

Benefits

User Cases

Known Challenges

Classification: Internal

02/10/202413

ROADMAP DEVELOPMENT

Page 2Heathrow Digital Asset Data Strategy

Phase 1: Alignment to Heathrow Data Strategy 2023+

Process Organisation Information Technology

P1 – Strengthen asset data governance

P2 – Establish standard core digital IM

processes

P3 – Enhance asset info and data standards

Q1 – Create IM principles and behaviours

Q2 – Assess internal and supply chain digital

capability

Q3 – Design and implement awareness training programme

Q4 – Create asset management steering

group and governance

I1 – Define the key components of the master data model

I2 – Update and implement digital HAL

gateway

I5 – Embed digital asset info reqs into contracts

I6 – Review and enhance information

security model

T1 – Define enhancements to asset data systems

T3 – Develop the brief for mobile IT

solutions

T4 – Conduct SMART assets assessment

T5 – Create roadmap governance toolkit

M o

n th

s 1

– 6

Solut ion BenefitsProblem Future

Realising the full potential of data

Data Specification

Clear data

requirements

Classification: Internal

02/10/202414

INTEGRATED ROADMAP

Need

How

What

Classification: Internal

02/10/202415

ROADMAP ACTIVITIES

Classification: Internal

02/10/202416

EXPLOITING VALUE FROM DIGITAL ASSETS

Safety Risk Cost

Planning

Embodied

Carbon Digital

Rehearsals

Project

Status

Remote

inspections

Real time data

Project

Performance

Consistent

approach

Reduced

Rework

• Automating information delivery with clear processes and technology to safeguard and exploit value.

• Creating an environment where we all trust the information, allowing us to have confidence to make excellent decisions

Classification: Internal

02/10/202417

FINANCIAL VALUE TO DIGITALISATION AND INFORMATION MANAGEMENT

We recently took part in a study run by KPMG and Atkins into the Value of Information Management. A number of other clients contributed, and the final report was issues to the ‘Centre of Digital Built Britain’ who published. Click here for full report.

We used data from the Cargo Tunnel project to highlight how new information Management approaches created monetary benefits during early design.

For Heathrow benefits were identified from:

• Reduced project or programme delivery timetable

• Enabling Design for Manufacturing and Assembly

• Supply chain outperform the client’s original requirements

• Workforce health and safety including fire

• Constructability and coordination issue resolved virtually

For Heathrow, Use of IM across our capital delivery programme is

expected to unlock cost savings of some £7.40 for every £1

invested in IM.

IM Foundations are

key to enable Digital

transformation

https://www.cdbb.cam.ac.uk/files/cdbb_econ_value_of_im_report.pdf

Q&A

Slide 1: Heathrow Airport Introduction Slide 2 Slide 3 Slide 4 Slide 5 Slide 6: Developing our Digital Asset Vison Slide 7 Slide 8 Slide 9 Slide 10 Slide 11 Slide 12 Slide 13 Slide 14 Slide 15 Slide 16 Slide 17 Slide 18: Q&A